SHIPPING & RETURN POLICY

SHIPPING POLICY

Do you ship worldwide & how much does shipping cost?

Yes - GLOWLDN ships worldwide.

We offer customers free USA and international shipping with tracking.

There is NO shipping cost and NO sales tax , But we are currently operating across the UK for a short period; we will be launching worldwide very soon.

What are your shipping and processing times?

Standard Shipping Times:

USA & Canada: 6–14 business days

Oceania: 8–14 business days

Europe: 8–14 business days

Processing Times

Orders can sometimes take 2–4 business days to process after placing the order before shipping out.

Where can I find my tracking number?

When your items are shipped out, you should receive a notification from us via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, it's okay.

Contact us and we'll fix it!

For more detailed information, please send us an email at (support email) and we'll help you out.

Unexpected Delays

In some instances, delivery may take more time than the standard shipping times stated here.

Please contact us if your package is taking too long to arrive, and we will help you resolve any situation that is within our control.

Returns

Our returns period is extended from the date you receive your order.

We aim to process all orders within 14 working days; however, in some cases, this may be extended to 30 working days due to this busy time of year.

If you have any questions, please contact us at (support email).